FAQ
What is Conscious Closet?
Conscious Closet is an independent clothing brand built around individuality, self-expression, and seeing yourself beyond the surface. Each piece is designed to feel intentional, wearable, and personal.
How do your pieces fit?
Fit varies slightly by style. We recommend checking the size guide on each product page before ordering. Some pieces are intentionally designed with a relaxed or oversized fit.
Where do you ship?
We currently ship within Canada and to select international destinations. Available shipping options and rates will appear at checkout.
How long will my order take to ship?
Orders are typically processed within [2–5 business days]. Once your order has shipped, you’ll receive tracking information by email.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can I return or exchange an item?
We want you to feel good about what you ordered. Returns or exchanges can be requested within [7 days] of delivery, provided the item is unworn, unwashed, and in its original condition. See our Return Policy for full details.
Can I change or cancel my order?
If your order has not entered fulfilment yet, we’ll do our best to help. Contact us as soon as possible at [email] with your order number.
Will sold-out pieces come back?
Some pieces may be restocked, while others may only be released in limited quantities. Follow Conscious Closet or join the mailing list for restock and drop updates.
How can I contact you?
For order questions, sizing help, or anything else, contact us at [email]. Please include your order number if your question is about an existing order.